In the past few years, TM has made tremendous changes to its business portfolio and service culture, and we continue to expand the range of our product lines and as the depth of our market penetration to remain one of the leading information and telecommunication (ICT) services providers in Indonesia. At no other time were these shifts more pronounced and pursued with vigor by TM than in the previous years. We guarantee the following competitive advantages:

Service Level Guarantee
TM guarantee monthly availability of network connection up to 99.5% to its customers, with various access media support such as wireless and satellite and various network platforms.

Aftersales Service
Satisfactory aftersales service in form of helpdesk and engineer assistance 24 hours a day 7 days a week at BNI Jl. Sudirman Jakarta supported by local support and service points in big cities in Indonesia. We also have workshop for 1st level corrective maintenance.

Coverage Area
As data communication provider with coverage all over the country, TM reached all capital provinces and other big and middle-sized cities throughout Indonesia.

Advanced Technology Solution
TM’s ability to adapt with most foremost technology proves TM innovation capability in serving customer needs.

Proven Technology
For one decade proven is in servicing critical networking application such as banking automatization. This has made TM as one of the market leader in VSAT-related services, particularly in banking sector.